Returns & Refunds

 

We have a no return, no refund policy. Unless you received an incorrect or damaged product. 


For those refunds or exchanges the period is 7 days after an order has been marked delivered.


Unfortunately, we can't offer a refund or exchange after this period or once products have been used.


As all of our products are made in small batches there may be slight variations between batches, although we try our best to avoid this. However, should there be any issue with your order please reach out to us. 


We want you to love your order as much as we loved creating it!  Incorrect order received?  


While rare, we are human! Please contact us immediately upon receipt by sending us a picture of your order to allow us to rectify the error.   


Additions or corrections to your order? Please reach out to us as soon as possible after placing your order and we will do our best to make any changes if your order has not yet been processed.